HELP US SERVE YOU BETTER  Feedback Applies to Monroe Hotel Markazia Monroe Suites All Monroe Hotels  Personal Details First Name* Last Name* Company Country Phone No Email*    What is the purpose of your visit? Pleasure Convention Business Honeymoon Other  Would you visit our hotel again? yes no  On a scale of 1 to 5 please rate the following Lobby condition - 1 2 3 4 5 bath amenities - 1 2 3 4 5 Staff Hospitality - 1 2 3 4 5 Service - 1 2 3 4 5 Bed/Pillow comfort - 1 2 3 4 5 Room equipment - 1 2 3 4 5 Air conditioning - 1 2 3 4 5 food/beverage - 1 2 3 4 5 safety and security - 1 2 3 4 5 decor - 1 2 3 4 5 Room service - 1 2 3 4 5 Value for money - 1 2 3 4 5  Personal Raiting for Stay at Monroe Overall - 1 2 3 4 5 Staff - 1 2 3 4 5     Services Impression Quality of Service - 1 2 3 4 5 Doorman - 1 2 3 4 5 Rrception/Ease of Check-in - 1 2 3 4 5 Escort to Room - 1 2 3 4 5 Luggage Delivery - 1 2 3 4 5 Fax/Message Delivery Service - 1 2 3 4 5 Cashier/Ease to check-out - 1 2 3 4 5 Telephone Operators - 1 2 3 4 5 Maid Service - 1 2 3 4 5 Standard of Décor in-Room - 1 2 3 4 5 Room & Bathroom Amenities - 1 2 3 4 5 Laundry & Dry Cleaning Service - 1 2 3 4 5 In Room Information - 1 2 3 4 5 Room Cleanliness - 1 2 3 4 5 Attitude of Staff - 1 2 3 4 5 Food & Beverage Quality of F&B - 1 2 3 4 5 The Sanderson Longue - 1 2 3 4 5 Room Service - 1 2 3 4 5 Conferencing & Banqueting - 1 2 3 4 5 Quality of Service - 1 2 3 4 5 Attitude of Staff - 1 2 3 4 5 Yes / No Questions Like to return to monroe yes no Recommend the Hotel to others yes no     Additional Questions Stay for Business Pleasure # Trips to Beirut per year - 1 2 3 4 5 More      Comments & Suggestions